Diane Scott
Diane Scott, Executive VP, CMO

About Diane:

As Chief Product and Marketing Officer, Diane Scott is focused on developing new products and services for consumers and businesses by leveraging existing assets to increase consumer loyalty and retention, attract new consumers and obtain a higher share of wallet.

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Additionally, Scott is responsible for leading strategic global marketing development including brand strategy, customer segmentation, marketing communications, customer experience, and market research and analytics. She is based in Englewood, Colorado, at Western Union’s global headquarters.

Scott’s tenure with Western Union began in 2001 and has included positions as General Manager of the U.S. domestic business and Senior Vice President for marketing in the Americas. Prior to working at Western Union, Scott was the marketing director for US West Dex and Izodia Corporation. In these roles, she was responsible for marketing communications and brand strategy for various consumer and business-to-business segments. Scott began her career working in the advertising industry at McClain Finlon Advertising, where she worked across a wide a variety of industries domestically and internationally.

Scott holds a Bachelor of Science degree from Syracuse University.

Diane and Luella’s VOD, “Western Union Case Study: The 5 Conversations All Social Brands Should Care About,” will be coming soon to a device near you.


Liuella Chavez D’Angelo, CCO

“Western Union is a fast-moving organization. We gravitate to innovative solutions. Speakers’ Corner is an innovative approach that offers our global team a practical way to learn on the go!” – Luella D’Angelo, CCO, Western Union

About Luella:

As Chief Communications Officer for Western Union, Luella Chavez D’Angelo is responsible for developing and implementing a strategic, aligned and highly effective global communication and corporate social responsibility strategy for the company’s growing array of products and delivery channels. She also oversees the Western Union Social Ventures department and the Western Union Foundation, together with its Board of Directors.

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Luella received the 2010 Lifetime Achievement Award from the Colorado Women’s Chamber of Commerce and in 2014 was recognized by the same organization as one of Colorado’s most powerful women. In 2014 she received Hispanic Executive Magazine’s Top 10 Lideres Award and the Denver Business Journal’s Lifetime Achievement Award for Outstanding Women in Business. She holds a bachelor’s degree in Marketing Management and a master’s in Business Administration, with an emphasis on Finance, from the University of New Mexico.

Luella and Diane’s VOD, “Western Union Case Study: The 5 Conversations All Social Brands Should Care About,” will be coming soon to a device near you.

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